Rescue LogMeIn

Rescue LogMeIn

0.0 (0 reviews)
Boston, MA

Help Desk Software

Rescue LogMeIn reviews & Details

Rescue by LogMeIn presents itself as an optimal choice for businesses seeking the best help desk software. Our product is a unique blend of efficiency and user-friendliness, trusted by IT professionals, support desk technicians, and software manufacturers globally.


As a leading provider of internal help desk software, Rescue by LogMeIn offers a wide range of highly customizable services and cutting-edge features such as:


  • Technician Tools: Multi-platform remote control, Rescue Lens, Instant chat, Drag and drop file transfer, Integrated content portal, Log-In as administrator, Multi-monitor navigation, Remote diagnostics, Rescue desktop app, Support session history, and more.

  • Collaboration Tools: We facilitate both internal and external technician collaboration, along with session transfer options.

  • Managerial Tools: Our software provides comprehensive technician and administrator management, centralized scripts, customer surveys, support session recordings, and 'working hours' scheduling.


At Rescue by LogMeIn, we understand the needs of small businesses and provide seamless integration, mobile device configuration, and unattended access capabilities to further enhance your support processes. Our services are designed to reduce support-related expenditures and increase customer satisfaction.

Rescue by LogMeIn's reviews consistently praise our intuitive interface and robust features. Our software is not only easy to implement but also exceptionally user-friendly, ensuring that your team can provide efficient support from the get-go. Our focus remains steadfast on reducing support costs, offering top smartphone & tablet support, and providing the most reliable help desk software in the market.

With Rescue by LogMeIn, you can also expect 24/7 customer support and constant software updates to ensure your business is always equipped with the latest tools and features. Our team works tirelessly to improve our product and address any concerns or suggestions from our valued customers.


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Rescue enables support agents to transfer files securely between their own computer and the customer's device during remote support sessions, facilitating troubleshooting and problem resolution.

Rescue allows support agents to remotely access and control customers' computers, servers, and mobile devices to diagnose and resolve technical issues quickly and efficiently.

Rescue provides diagnostic tools and utilities that enable support agents to gather system information, diagnose technical problems, and perform troubleshooting tasks effectively.

Rescue allows organizations to customize the remote support interface with their branding elements, including logos, colors, and themes, to provide a branded support experience to customers and end-users.

Rescue provides reporting and analytics tools that allow organizations to track key performance indicators (KPIs), monitor support activity, and gain insights into customer satisfaction levels, helping them make data-driven decisions and improve operational efficiency.



Mike Kohlsdorf

Mike Kohlsdorf

President and Chief Executive Officer


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